tk777's Privacy Policy

tk777 is an online gaming and betting platform serving users in Bangladesh. This privacy policy explains what information we collect when you use our website, create an account, make a deposit, or use any of our services, and how we process that information.

This policy is an integral part of our Terms and Conditions. By using any tk777 service, you are considered to have automatically agreed to this privacy policy. Please read this page carefully before you start using the site.

This policy applies only to services operated under the tk777login.cam domain. Third-party websites or services are governed by their own privacy policies, for which we are not responsible.

2.1 Registration and Identity Information

When you create an account at tk777, we collect the following information:

• Full name (as it appears on your national ID card or passport)
• Date of birth (for age verification — to confirm 21+)
• Mobile number and email address
• Username and encrypted password
• National ID card or passport number (for identity verification purposes)

2.2 Financial and Transaction Information

To facilitate deposits and withdrawals, we record the following financial information:

• Details of transactions made via bKash, Nagad, Rocket, or bank transfer
• Transaction amount, date, and time
• Partial mobile number or bank account details linked to the payment method
• Deposit and withdrawal history

Full bank account or card numbers are not stored on our servers — payment gateway providers handle this information in their own encrypted environments.

2.3 Device and Browsing Information

When you visit our site, some technical information is collected automatically:

• IP address and approximate geographic location
• Browser type and version
• Device type (mobile, tablet, desktop)
• Pages visited and time spent on them
• Referral URL (the page or source you came from)
• Cookie and local storage data

2.4 Gaming Activity Information

To maintain service quality on the platform and ensure responsible gaming, we record:

• List of games played, bet amounts, and results
• Bonus activations and wagering activity
• Session duration and login/logout history
• VIP level progress and cashback history

3.1 Service Operation and Account Management

The information you provide is primarily used to create and manage your account, verify logins, process deposits and withdrawals, and issue bonuses. Identity and payment information are essential for correctly completing transactions such as a minimum ৳200 deposit or ৳500 withdrawal.

3.2 Identity Verification and Fraud Prevention

To maintain platform security and prevent money laundering, fraud, or unauthorised account use, we verify user identity. This process may involve requesting a copy of a national ID card or other supporting documents where necessary.

3.3 Age Verification

tk777 strictly enforces a 21+ age policy. The date of birth provided at registration, and where necessary an identity document, are used to confirm that no one under age is using the platform.

3.4 Customer Support

Your account and transaction information is needed to handle support requests submitted via live chat or email. Our customer support team uses this information to provide assistance in Bengali and English, 24/7.

3.5 Improving User Experience

We analyse browsing and gaming behaviour data to improve the site's design, performance, and content. This analysis is done entirely in aggregated form — it is not targeted at any specific individual.

3.6 Responsible Gaming

By reviewing patterns of gaming activity, we can identify signs of problematic play and offer support to users where needed. Adhering to the responsible gaming guidelines is part of our commitment.

tk777 does not sell your personal information or directly transfer it to third parties for commercial purposes. However, limited information may be shared in the following situations for service operations:

4.1 Payment Processors

To complete transactions via bKash, Nagad, Rocket, or bank transfer, the necessary transaction information is exchanged with the relevant payment service provider. Each of these providers has its own privacy policy.

4.2 Technology and Game Providers

Game studios whose content is on our platform (such as Evolution, Pragmatic Play Live, PG Soft, JILI, and others) process limited session-related information to operate games. Personal identity information is not shared with them.

4.3 Security and Fraud Prevention Services

We use specialised security services to keep accounts protected. These services analyse IP addresses and device information to detect suspicious activity.

4.4 Legal Obligations

If a competent court or law enforcement agency requests information through a valid legal process, we are obliged to cooperate in accordance with applicable law. Information is not given to any third party outside of this.

The tk777 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that improve your experience on subsequent visits.

5.1 Essential Cookies

These cookies are required to maintain login sessions and keep security features active. Without them, the site cannot function properly.

5.2 Functional Cookies

These cookies are used to remember your language preference, display settings, and recent activity, so you do not have to configure them again each time.

5.3 Analytics Cookies

These cookies collect information about visit counts on various pages, usage patterns, and technical issues. This information is kept entirely in aggregated form.

5.4 Cookie Controls

You can delete cookies or stop accepting new ones at any time from your browser settings. However, this may limit some functionality of the site.

6.1 Retention Period

We retain information for as long as your account is active and, after account closure, for as long as necessary to meet legal obligations. Financial transaction records are kept for the period required under applicable regulations in Bangladesh.

6.2 Technical Security Measures

tk777 has put the following measures in place to keep your information secure:

• SSL encryption — all data transmissions are encrypted
• Password hashing — passwords are not stored in plain text
• Firewall and intrusion detection system
• Regular security audits and vulnerability testing
• Restricted access policy — only authorised staff can view sensitive information
• OTP verification — two-step verification for payments and account changes

However, no transmission of information over the internet can be guaranteed to be completely secure. Use a strong password and do not share it with anyone in order to keep your account secure.

You have the following rights regarding your personal information:

7.1 Right to Access

You can request at any time to know what information we hold about you. Contact us via live chat or email and a response will be provided within the designated timeframe.

7.2 Right to Correction

If any information in your profile is incorrect, you can request a correction. Many details can be changed directly from account settings; for changes to verified information, you will need to contact customer support.

7.3 Right to Close Your Account

If you wish to close your account, contact customer support. After the account is closed, your personal information will be deleted or anonymised, except where retention is required by legal obligation.

7.4 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, inform customer support or use the unsubscribe link in the email. Even after opting out, necessary messages related to transactions and security will continue to be sent.

tk777 strictly ensures that no one under the age of 21 (21+) can use this platform. Age is verified at registration, and an identity document may be requested in cases of doubt.

If a minor has mistakenly created an account, their information will be deleted immediately and the account will be suspended. If a parent or guardian believes their child is using this site, please notify our customer support immediately.

tk777 reserves the right to change or update this privacy policy as needed. Registered users will be notified of any significant changes via email or a notice on the site.

Continuing to use the site after updated policy is published will be considered as your agreement to the new policy. We recommend checking this page regularly.

To learn more about us or see details of tk777 services, you can read our About Us page.

If you have any questions, concerns, or requests regarding this privacy policy, contact us directly:

• Live Chat: Instant support from any page on the site, 24/7
• Email: [email protected]
• Language: You can contact us in either Bengali or English

For answers to common questions, visit our FAQ page — you will find answers to many questions about accounts, payments, and security there.